The Office of Information Technology Services (OITS) at Lake Tahoe Community College supports virtually all areas of the college. Many resources for employees and students are now available via Passport.
Report an Accessibility Issue
Student Computer Labs
Computers are available on campus in the following locations:
Our Help Desk support is divided into two priority levels. In order to maximize the efficiency of our support, please use the procedures described below.
Urgent IT support involves any problem or question that prevents you from proceeding with your work. For example, unable to login to your computer or a computer that won't start.
A request is anything that is not an emergency and does not require immediate attention. Common requests include troubleshooting computer performance, installing new software, upgrading software, moving a printer, etc.
Equipment Requests, New Software, and Implementation Projects
Requests of these type typically have planning and budget implications. Please use the annual unit planning or program review processes to identify these items.
Note: Students who need technical assistance should use the Passport Help Desk. Students may also contact Enrollment or Student Services.
Note: Students who need technical assistance should use the Passport Help Desk. Students may also contact Enrollment Services, Student Services, or other student support departments.