Technology

Mac Lab

The Office of Information Technology Services (OITS) at Lake Tahoe Community College supports virtually all areas of the college. Many resources for employees and students are now available via Passport.

Report an Accessibility Issue

 

 

 

 

Student Computer Labs

Computers are available on campus in the following locations:

D121 Student Computer Lab

Roberta Mason Library

 

Technology Support

Our Help Desk support is divided into two priority levels. In order to maximize the efficiency of our support, please use the procedures described below.

Immediate Assistance
Urgent IT support involves any problem or question that prevents you from proceeding with your work. For example, unable to login to your computer or a computer that won't start.
 
Online Work Requests
A request is anything that is not an emergency and does not require immediate attention. Common requests include troubleshooting computer performance, installing new software, upgrading software, moving a printer, etc. 
 

Equipment Requests, New Software, and Implementation Projects
Requests of these type typically have planning and budget implications. Please use the annual unit planning or program review processes to identify these items.

Note: Students who need technical assistance should use the Passport Help Desk.  Students may also contact Enrollment or Student Services.

 

Resources

SchoolDude Login
The SchoolDude online reporting system is available on campus, via Passport, or within Terminal Server if you are off campus.
 
Student and Public Use Policy Wireless FAQ

Note: Students who need technical assistance should use the Passport Help Desk. Students may also contact Enrollment Services, Student Services, or other student support departments.